Tiltsta, Inc. (collectively, “Tiltsta,” “we,” “us,” “our” and similar expressions) is a technology company providing integrated eCommerce solutions.
By accessing our website located at a domain or subdomain owned by us, including the website www.tiltsta.com (“Website”), using our products or services including the Tiltsta Mobile Application (“Application”), or otherwise providing us with your Personal Data (as that term is defined in section 3), you signify and confirm that you have read and accept the terms of this Privacy Statement and expressly consent to the collection, storage, use and disclosure of your Personal Data in accordance with the terms of this privacy statement (“Privacy Statement”).
If you do not feel comfortable with any aspect of this Privacy Statement or do not agree to the terms of this Privacy Statement, you must immediately leave the Website and discontinue your use of our products and services, including the Application. In order to fully understand your rights, we encourage you to carefully read this Privacy Statement.
1. Changes to this Privacy Statement
We may update this Privacy Statement from time to time. If we change the Privacy Statement in any material way we will notify you of the change by contacting you through our Website, our services, or by sending you an email prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
2. Our Privacy Commitment
Your privacy is important to us. Your Personal Data will be collected, used, stored and disclosed by Tiltsta in accordance with this Privacy Statement.
If you have any queries relating to this Privacy Statement, or the manner in which we collect, store, use or disclose your Personal Data, please contact our Privacy Officer using the contact details at the end of this document.
3. Information We Collect
So that we can provide you with our Website, and our products and services including the Application (collectively, “Services”), we may need to collect information from you or about your use of our Services as described below which may identify you or by which you may be reasonably identifiable (“Personal Data”).
Please be aware that you can choose whether to provide us with the types of information described below, but your choices may affect our ability to offer you part of or all of our Services. If you do not provide us with the information we request, we may not be able to supply you with all or part of our Services. Any information that we do not require you to supply is information that you provide to us voluntarily.
4. Why We Collect Personal Data
We collect Personal Data so that we can carry out our business activities in a professional and efficient manner, and improve our Services. We also collect your Personal Data for the purposes stated below:
and any secondary purposes related to the above.
5. Disclosure of Personal Data
In carrying out our business, we may disclose your Personal Data to others, including, but not limited to:
6. Overseas Disclosure of Personal Data
As a global organization, we may store, use, transfer, and otherwise process your Personal Data in countries outside of the country of your residence (which may include the United States and Australia). By using our Services, you consent to Tiltsta’s transfer to, and handling of, your Personal Data in a jurisdiction which may have different (and less stringent) data protection rules than the country in which you reside.
Where we use your Personal Data to send you marketing and promotional information, we provide unsubscribe links or an opt-out mechanism for your convenience. You may change your communication preferences at any time.
8. Website Usage, Tracking Information and Cookies
We collect limited information about people who use our Services so that we can track the use of those resources, maintain and improve our Services, and understand how our users interact with our Services. We do not use these technologies for tracking of any information about your use of other websites or services which are not connected to our Services. Information we collect may include:
Unless you have registered for an account with us, we will not link Usage Information to your Personal Data such as your user name. If you register for an account with us, Usage Information will be associated with your registration data. If you do not register for an account with us, Usage Information will be aggregated with that of other unregistered users and will not be associated with an identifiable person.
You may decline our cookies if your browser or browser add-on permits, but doing so may interfere with your use of our Websites, products and services. You can refer to the ‘help’ section of your browser or installed applications for instructions on blocking, disabling or deleting cookies. Google provides further information about its own privacy practices and offers a browser add-on to opt out of Google Analytics tracking.
9. “Do-Not-Track” Signal
You may disable cookies through your browser settings, but at this time we do not honor “Do-Not-Track” signals.
10. Storage of Personal Data
We will retain your information for as long as permitted to conduct the Tiltsta business, comply with our legal obligations, resolve disputes, and enforce our agreements. When we dispose of Personal Data, we ensure that it is destroyed or de-identified in a secure fashion according to industry standards and as required by law.
11. Security of Personal Data
We take all reasonable steps to keep the Personal Data we hold about you secure and free from loss, misuse or interference. Personal Data we collect and store is stored on secure servers, and is only accessible by those persons who need access to the information in order to carry out their business functions. We also maintain physical security measures to protect the use and storage of physical records containing Personal Data. However, you acknowledge that no method of transmission or electronic storage is completely secure, and Tiltsta cannot control the security of data collected, stored, and disclosed on third party platforms. You transfer and store your information at your own risk. You are also responsible for the security of your Personal Data by taking precautionary measures, such as keeping your account password confidential and using secure wireless connections.
If your information is disclosed to third party service providers, we will enter into arrangements which require them to maintain the security of your information.
12. Accessing Your Personal Data
You may request that we provide you with access to the Personal Data we hold about you by contacting us using the contact details provided at the end of this Privacy Statement. However, privacy and data legislation in your jurisdiction may set out certain circumstances where we may deny, or only partially comply with such a request. These circumstances may include, for example, where:
If you require access to any information we hold about you, we request that you identify, as clearly as possible, the type of information requested. We will respond to your request to provide access to your Personal Data within a reasonable period after the request is made, and you agree we may charge you our reasonable costs incurred in supplying you with access to this information as permitted by the jurisdiction you reside in.
13. Updating Your Personal Data
We take such steps as are reasonable in the circumstances to ensure that:
If you believe that information we hold about you may not be up to date, complete and accurate, you may notify us by contacting us using the contact details below.
You accept that we will take reasonable steps to verify your identity if you contact us with such a request.
14. Anonymity and Pseudonymity
If you are making a general enquiry only, you may deal with us on an anonymous basis or through the use of a pseudonym. However, we will not be able to provide you with any specific information about your account if you fail to identify yourself to us.
15. Third-Party Links
Our Website and Services may include links to other websites whose privacy practices may differ from ours. If you provide your Personal Data to any of those sites, your information is governed by their privacy policies.
16. Children’s Privacy
We do not knowingly request or collect Personal Data from any person under the age of 16 years old, or equivalent minimum age depending on the jurisdiction. Children under 16 should not provide Personal Data to us on our Website or services. Please notify us if you know of any children using our Website or services so we can take action to prevent access to our Website and services and delete their information.
17. Queries, Concerns and Complaints
If you have any queries, concerns or complaints about the manner in which we have collected, stored, used or disclosed your Personal Data, please contact the Tiltsta Privacy Officer using the details below:
25 W 39th Street, 14th Floor
New York NY 10018
We will treat your complaint confidentially and, after investigating your complaint, discuss the ways in which we can remedy the situation. We will ensure that we respond to your complaint within a reasonable time (and in any event within the time required by privacy and data protection legislation in your jurisdiction).